Guess Phoenix Watch
Shipping
Fast shipping
Whether you're shopping online or in-store, our shipping service ensures that your purchases arrive safely and on time. View our Shipping Policy.
Order tracking
Receive real-time updates on the progress of your order, including when it's processed, shipped, and out for delivery.
Get in touch
Our dedicated customer support team is available to assist you with any shipping inquiries or concerns.
Returns & Exchanges
Returns
We have a 30-day exchange or store-credit policy. We do not accept returns. See our Return Policy for more information.
Exchanges
Our exchange policy is 30 days (from date of purchase if sold in-store, from delivery date if sold on-line). The item must be unworn and in the same condition with the same box and tags. We do not accept exchanges after 30 days. We do not accept exchanges on earrings for hygiene purposes.
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