Enjoy the convenience of having your purchase delivered directly to your home. We ensure a secure delivery process for orders totaling $1,000 or more by requiring a signature upon receipt, overriding any prior signature waivers.
Frequently Asked Questions
We only process and ship orders on business days (Monday - Friday), excluding Canadian holidays. Note: The estimated delivery date shown in Checkout takes into account weekends and Canadian holidays, if applicable.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
When you place your order, you will receive an Estimated Delivery Date. This date combines the time needed to process and prepare your item for shipment with the delivery time, which is determined by the shipping method you choose at checkout.
As soon as your item is packaged and ready for dispatch, we will send you the tracking number by email.
When your order is shipped, we will send an email containing a consignment number and tracking ID. Simply follow the link in the email to track the delivery of your parcel.
We are committed to safeguarding our customers' personal and financial details against fraudulent use. Through diligent verification of the security and privacy of every order, we aim to maintain the highest safety standards. Consequently, please allow 1 - 2 business days for most orders to undergo this approval process before they are dispatched.
For additional assistance regarding your order, please email firstname.lastname@example.org or call 1 (519) 965-8320 and ensure you have your order number handy.